Iniciation and professional management of an official facebook – account (including fanpage) for your hotel
Facebook is the biggest social network worldwide: More than 750 Millions members worldwide, 22 million members in germany. 1/3 of all internet - users worldwide have a Facebook - Account!
Especially for bigger Hotels, hotel chains and touroperators Facebook is another attractive communication channel and an additional marketing tool, although for hotels it is not that important like review platforms or travel forums.
- Professional and frequentely guest communication
- Responding guest's requests
- Publishing news and „real – time - pictures“ from your hotel
- Professional trouble shooting/ professional complaint management in case of published complaints
- Possible: Special offers at facebook to push the sales