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MYSTERY CHECK

Since we need to know your hotel very well in order to ensure a good and effective communication with your guests, we will gladly come to you for approx. 3 full days to get a detailed knowledge about the hotel and it's daily routine. We will also use this time, among other things, to produce a wide range of picture material, which may also be published218483-kopieren1.png

This first visit can be combined with a Mystery Check.

Our Mystery Checks are officially recognized as part of the German Hotel classifications!

Before our visit we will figure out guest's expectations, strenghts and weaknesses of your hotel by the data of your reviews, then we will test the hotel for 2 - 5 days (depending on the hotel size). On the last day of our stay there will be an intensive meeting where we will discuss the results and together develop individual improvement measures and new ideas for your hotel. In addition, you will receive a detailed report to follow up everything.